Shipping Policy
Shipping Policy
At Elite Drive Auto, we are committed to delivering your products safely, efficiently, and on time. Please review our shipping policy below to understand how we handle the delivery of your orders.
Order Processing Time
All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed the next business day.
Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Methods & Delivery Time
We offer multiple shipping options to best suit your needs:
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping | 3–7 Business Days | Calculated at checkout |
Express Shipping | 1–3 Business Days | Calculated at checkout |
International Shipping | 7–14 Business Days | Varies by location |
Shipping Confirmation & Tracking
-
Tracking number
-
Estimated delivery date
-
Carrier information
You can track your order at any time using the tracking number provided.
Shipping Locations
We currently ship to:
All major cities and regions within [your country]
Selected international destinations
If your location is not supported at checkout, please contact us for special arrangements.
Shipping Delays
Delays may occur due to:
Weather conditions
Holidays
Customs clearance (for international shipments)
We are not responsible for delays caused by the courier or customs.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit:
Please notify us within 48 hours of delivery (or expected delivery).
Email us at [info@elitedriveauto.com] with your order number and photos (if applicable).
We will assist you in resolving the issue with the shipping provider
5. Contact Us
To request a refund, please contact us at:
📧 Email: info@elitedriveauto.com
📞 Phone: [+ 1 (616) 541- 6501]
Please include your order number, reason for the refund, and any relevant photos or documentation.